Scott Robinson Technical Lead

Adobe Commerce Deployment issue 'does not support Valkey backend model'

If you’ve recently deployed one of the latest release lines of Magento on Commerce Cloud and have:

REDIS_BACKEND: '\Magento\Framework\Cache\Backend\RemoteSynchronizedCache'
[2025-04-08T10:29:29.486342+00:00] 
ERROR: Magento version '2.4.7.0-patch5' does not support Valkey backend 
model '\Magento\Framework\Cache\Backend\RemoteSynchronizedCache'

There is a Github issue for this problem. That
latest release of ece-tools does have a fix for the issue albeit not a great fix.

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